ConceptAI Enquiry Assistant
A demonstration of an assistant that answers, qualifies and routes incoming enquiries automatically.
DigiWise demonstration, not client work.
04 · AI & Automation
Put repetitive work on autopilot.
We help businesses use AI and automation where it makes a practical difference: answering customers faster, processing documents, moving data between systems and freeing people for work that needs people.
What’s included
AI & Automation, end to end.
- 01
AI integrations
Language models and AI services connected to your website, applications and internal tools.
- 02
Chatbots & assistants
Assistants that answer common questions, qualify enquiries and hand over to your team.
- 03
Workflow automation
Repetitive steps between forms, inboxes, CRMs and spreadsheets handled automatically.
- 04
Document processing
Extracting, checking and routing information from invoices, forms and documents.
- 05
Business process automation
End-to-end processes redesigned so people review exceptions instead of re-typing data.
- 06
Intelligent tools
Internal tools that summarise, search and report on the information your business already has.
Problems we solve
Where we usually start
- Enquiries waiting hours for a first response.
- Staff re-typing the same data into several systems.
- Documents checked and filed by hand.
- Reports assembled manually every week.
Who it’s for
Built for businesses like
- Service businesses with a high volume of enquiries
- Operations and finance teams
- E-commerce and retail businesses
- Any team with repetitive digital processes
What to expect
How we work with you.
Start with one workflow
We identify a high-value, low-risk process to automate first and measure the effect.
People stay in control
Automations include review steps and clear hand-offs where judgement matters.
Responsible data handling
We design around your data, your access rules and the services you are comfortable using.
Related work
Work in this area.
ConceptHow we work
From the first conversation to continuous growth.
A clear, shared process keeps projects predictable. You always know where the work stands, what we are doing and what comes next.
- 01
Discover
We learn about the business, its audience, requirements and challenges, and what has already been tried.
- 02
Define
Strategy, scope, architecture, visual direction and a delivery plan everyone understands.
- 03
Build
We design, develop, integrate and test, sharing progress early so feedback shapes the work.
- 04
Grow
Launch, then maintain, measure and improve, because the work keeps creating value after go-live.
Connected services
Explore the rest of the system
Next step
Planning a ai & automation project?
Tell us where the business is today and where you want it to go. We will recommend a sensible first step.